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En el corazón de Tulum

Biwa es más que un hotel: es un espacio práctico y versátil que se adapta a cada viajero. Habitaciones cómodas, atención cercana, piscina, rooftop, cafetería, dulcería y transportación privada hacen de tu estancia una experiencia segura, conveniente y auténtica en el centro de Tulum.
Cancun Airport – Biwa – Cancun Airport Tulum Airport – Biwa – Tulum Airport BOOK NOW (Up to seven passengers)

ROUND-TRIP PRIVATE TRANSPORT PACKAGE

$2000 MXN PER TRIP $4000 MXN ROUND TRIP Cancun Airport – Valhalla – Cancun Airport Tulum Airport – Valhalla – Tulum Airport $1000 MXN PER TRIP $2000 MXN ROUND TRIP Reservation required at least 48 hours in advance.
For every 3 nights, pay only 2.
Enjoy more time in the heart of Tulum.
Valid for bookings with stays through November 30. SEE MORE

Extend your stay at
Valhalla Residences.

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Connect with nature in Tulum

Biwa: Tu Hotel y Residencias en el Corazón de Tulum

Biwa Tulum no es solo un hotel, es el corazón de un proyecto que crece y se transforma para ofrecer experiencias únicas en Tulum. Nuestra propiedad insignia reúne lo mejor de la hospitalidad boutique, con amenidades como Don Tomás Café y la heladería–crepería Sugar Rush, pensadas para darle sabor y calidez a cada estancia. Pero la visión Biwa va más allá: se extiende hacia espacios que ofrecen formas distintas de vivir Tulum. Desde Valhalla Residences, un residencial privado y seguro con apartamentos totalmente equipados; hasta las Cabañas en la selva, un refugio inmerso en la naturaleza con servicios holísticos para reconectar cuerpo y espíritu. Y para completar la experiencia, Transportadora Biwa pone a tu disposición transportación privada 24/7 y tours diseñados para descubrir la magia de la Riviera Maya con total comodidad.

In the Heart of Tulum

Biwa is not just a hotel — it’s the heart of a project that continues to grow and evolve to offer unique experiences in Tulum. Our flagship property combines the best of boutique hospitality, featuring amenities like Don Tomás Café and the Sugar Rush ice cream and crêpe shop, designed to add flavor and warmth to every stay. But the Biwa vision goes further: it extends to spaces that offer new ways of experiencing Tulum. From Valhalla Residences, a private and secure residential complex with fully equipped apartments, to the Jungle Cabañas, a retreat immersed in nature offering holistic services to reconnect body and spirit. And to complete the experience, Transportadora Biwa provides 24/7 private transportation and tours designed to help you discover the magic of the Riviera Maya in total comfort.

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Biwa is more than a hotel — it’s a project that creates unique experiences in Tulum. We combine boutique hospitality with Don Tomás Café and Sugar Rush. Our vision includes Valhalla Residences, Jungle Cabañas, and Transportadora Biwa — all designed to help you discover the Riviera Maya in comfort.

 

OUR Rooms

STANDARD ROOM

Biwa Standard Room: 32 m² with a King bed, adapted bathroom, and a fully equipped kitchenette. Ideal for independent stays, it includes room service, Wi-Fi, daily cleaning, and eco-friendly amenities in a comfortable and accessible boutique setting.

TWIN ROOM

Biwa Twin Room: 32 m² with two single beds, an adapted bathroom, and a fully equipped kitchenette. Ideal for friends or families, it offers Wi-Fi, daily cleaning, room service, and eco-friendly amenities in a comfortable, modern, and exclusive setting.

EXECUTIVE Room

Biwa Executive Room: 32 m² with a King bed, a spacious bathroom overlooking the pool, and a fully equipped kitchenette. Accessible luxury featuring Wi-Fi, daily cleaning, room service, and a design tailored for extended stays or romantic getaways.

JUNIOR SUITE

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Junior Suite: 80 m² with two bedrooms, a fully equipped kitchen, one Queen bed, and two single beds. Ideal for families or long stays, it offers Wi-Fi, daily cleaning, room service, and a modern design with the comfort of a boutique home.

Biwa Transportation

Your trip, our priority

Travel with the peace of mind of having a private, safe, and reliable service. With Transportadora Biwa, move at your own pace: 24/7 airport transfers and tours to beaches, cenotes, and archaeological sites to explore Tulum without worries.

Amenidades

Pool Area

Relax on comfortable lounge chairs with complimentary towel service and enjoy the attention of our café during brunch hours. Take advantage of a family-friendly space with children’s toys, restrooms, and showers to complete your relaxation experience.

Relax on comfortable lounge chairs with complimentary towel service and enjoy the attention of our café during brunch hours. Take advantage of a family-friendly space with children’s toys, restrooms, and showers to complete your relaxation experience.

Rooftop

A privileged viewpoint overlooking the city of Tulum, ideal for admiring breathtaking sunsets. With tables and lounge chairs, it’s the perfect space to share special moments. During high season, the rooftop bar offers a wide selection of cocktails to elevate the experience.

Rooftop

A privileged viewpoint overlooking the city of Tulum, ideal for admiring breathtaking sunsets. With tables and lounge chairs, it’s the perfect space to share special moments. During high season, the rooftop bar offers a wide selection of cocktails to elevate the experience.

GYM

Our gym features basic weight training equipment ideal for strengthening and toning, as well as cardio machines for those who prefer aerobic exercise.
A practical and functional space designed to keep you active at your own pace.

Elevator and Support Areas

Biwa is a hotel designed to accommodate guests with reduced mobility. We offer an elevator, an access ramp at the entrance, and adapted bathrooms with support bars, ensuring comfort, inclusion, and safety throughout every stay.

Elevator and Support Areas

Biwa is a hotel designed to accommodate guests with reduced mobility. We offer an elevator, an access ramp at the entrance, and adapted bathrooms with support bars, ensuring comfort, inclusion, and safety throughout every stay.

Meeting Room

We offer an air-conditioned meeting room with a plasma TV and capacity for up to 30 people. A versatile space that also includes a pool table, designed for working, socializing, and enjoying a comfortable and functional environment in Tulum.

Explore exclusive promotions

At Biwa, we reward your direct booking with unique benefits. For every 2 nights, the 3rd one is free, so you can enjoy more time in Tulum. Plus, we include complimentary bicycles to explore the city and a 10% discount on breakfast packages.

Enjoy one FREE night at Biwa Tulum!

Experience the Turtle Tour in Akumal — a unique adventure in the Riviera Maya. Swim alongside sea turtles in their natural habitat and enjoy coral reefs and crystal-clear waters. The tour includes round-trip transportation, full snorkeling equipment, a certified guide, water, and snacks.

Turtles in Akumal

Experience the magic of Cenote Zemway, a unique place in the Riviera Maya. Dive into its crystal-clear waters and enjoy a natural setting surrounded by lush vegetation and tranquility. The tour includes round-trip transportation, optional snorkeling equipment, a certified guide, water, and snacks.

Cenote Zemway

Mimosa Saturdays at Don Tomás

At Don Tomás, we celebrate the weekend with a special touch: every Saturday, enjoy our 2-for-1 mimosas, accompanied by good company, a warm atmosphere, and the authentic flavor that makes us unique.

ACTIVITIES OF INTEREST

  • Discover the Magic of Tulum: The Best Cenotes Near Hotel Biwa Tulum In the heart of the Riviera Maya, Tulum is a paradise where jungle and water come together in perfect harmony.

  • What to do at Cenote Car Wash — prices, hours, and useful tips. Just 8 kilometers from Tulum, on the road to Cobá, lies a hidden treasure that blends local history with natural beauty: Cenote Carwash, originally known as Aktun Ha. Its curious name...

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OFERTA EN BIWA hotel

10% Off

En todas las habitaciones usando el código EARLY2026

Reserva: 6 dic 2025 – 1 abr 2026 · Estancia: 01 ene 2026 – 01 abr 2026 · Beneficios al reservar directo: bicicletas gratis y 10% de descuento en Don Tomás Café.