Privacy Policy – Newsletter

At Biwa Tulum, we take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, and protect the information you provide when subscribing to our newsletter. By registering, you agree to the terms described in this document.

1. Data Controller

The entity responsible for your personal data is Biwa Tulum, located at Avenida Satélite Norte, Centro, 77760 Tulum, Q.R.

Email: info@biwatulum.com
Phone: +52 984 157 8895

2. Information We Collect

When you subscribe to our newsletter, we request basic information such as:

First and last name (optional).
Email address.
Communication preferences or interests, when applicable.

3. Purpose of Processing

The information you provide is used exclusively to:

Send our newsletter with news, promotions, events, or relevant content.
Keep you informed about Biwa Tulum products and services.
Create anonymous statistics that help us improve our communications.

Under no circumstances will we use your data for purposes other than those mentioned herein.

4. Legal Basis for Processing

The sending of communications is based on your express consent, given when you complete and submit the subscription form. You may withdraw your consent at any time.

5. Data Retention

Your data will be retained for as long as you remain subscribed to the newsletter. You may unsubscribe at any time using the link included in each email.

6. Data Sharing and Transfers

We will not share your data with third parties, except when required by law or requested by a competent authority.

If we use technology service providers, such as email marketing platforms, they will act as data processors and will be subject to strict confidentiality obligations.

7. User Rights

As the owner of your personal data, you have the right to:

Access the information we hold about you.
Correct inaccurate or incomplete data.
Request the deletion of your data when it is no longer necessary.
Object to the processing of your data for marketing purposes.
Request the restriction or portability of your data, where provided for by applicable regulations.

To exercise any of these rights, you may contact us at info@biwatulum.com, attaching a copy of your identification document.

8. Information Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure. However, please be aware that no transmission of data over the Internet is completely secure.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy to reflect changes in legislation, case law, or industry practices.

Any modifications will be published on this website and will take effect upon publication.

10. Contact

If you have any questions or concerns regarding our Privacy Policy or the processing of your data, you may contact us:

Biwa Tulum
Avenida Satélite Norte, Centro, 77760 Tulum, Q.R.
info@biwatulum.com
+52 984 157 8895